Thursday, November 04, 2010

It Is 100% Customer Service

Believe it or not.  We all are in a business.  We hear complaints and service requests from many customers (different people like your boss, your subordinates, friends, spouse and many strangers too).  And we as a customer service representative try to solve their requests or problems, name it whatever you want.

We are in a serving business.  Now choose among your worst and best customer service experience till now and decide what kind of service you give to your customers.

You win if your customers are happy.  You alone cannot be happy.  Happiness is 100% customer satisfaction.